Get the help you need with HelloHealth. Find answers to common questions, contact our support team, or access helpful resources.
Multiple ways to get in touch with our support team
Speak directly with our support team for immediate assistance.
(555) 123-HELP
Mon-Fri: 8AM-8PM
Sat-Sun: 9AM-5PM
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Find quick answers to common questions about HelloHealth
You can schedule appointments through our "Find a Doctor" section or by calling our support line. Simply select your preferred provider, choose an available time slot, and confirm your appointment.
Your medical records are available in the "Medical Records" section of your dashboard. You can view test results, prescriptions, and treatment history, as well as download reports.
Most insurance plans cover telehealth services. Check your insurance details in the "Insurance" section of your dashboard or contact your insurance provider for specific coverage information.
You can update your personal information by going to your account settings. Click on your profile in the top navigation and select "Account Settings" to modify your details.
For emergencies, call 911 immediately. For urgent but non-emergency care, use our "Start Instant Consultation" feature or call our urgent care line at (555) 123-URGENT.
Your health information is protected by industry-standard encryption and HIPAA compliance. We use secure servers and strict access controls to keep your data safe and private.
Important numbers for urgent medical situations
911
For life-threatening emergencies
(555) 123-URGENT
For urgent but non-emergency care
988
Suicide & Crisis Lifeline